Fligoo AI Services

Industry · Retail

Retail, forecasted and operated at SKU-region-channel.

A temporal-tensor transformer pre-trained self-supervised over years of multi-SKU multi-channel transaction tensors. Downstream heads fine-tune to assortment, channel mix, and store cluster — and agents close the loop from forecast to replenishment to channel execution.

  • 01 · SharpAI

    Predictive models

    11 models · foundational + downstream

  • 02 · AUTONOMY

    Agents

    20 agent patterns in this vertical

  • 03 · FDE

    Engineering services

    3 anonymized engagements

01 · SharpAI · Retail

A temporal-demand transformer pre-trained across SKU × region × channel.

A time-series transformer pre-trained self-supervised over years of multi-SKU multi-channel transaction tensors. Hierarchical embeddings at SKU, region, channel, and store-cluster level feed downstream heads that fine-tune to each retailer's assortment, calendar, and network.

Foundation · what the backbone tokenizes

Every signal TDT reads across SKU × store × week.

Billions of SKU-store-week records across years of history. Each dot is a raw signal the Temporal Demand Transformer tokenizes — hover or tap to see what it is.

33 signals

Downstream · what the head consumes

What the 14-month forecast head consumes.

The long-horizon forecast head reads the frozen TDT embeddings plus a focused set of decision-time features. Hover any node — these inputs drive the SKU-region-channel forecast and its confidence band.

14 signals

Foundation models · self-supervised pre-training, frozen backbone reused downstream

  • Temporal Demand Transformer (TDT)

    Backbone for retail and distribution forecasting. Treats multi-SKU multi-channel transactions as a temporal tensor; attention runs across time, SKU, and channel axes simultaneously. Hierarchical pooling produces store-cluster and region-level embeddings that downstream heads consume.

    Temporal Fusion Transformer family · cross-axis attention (time × SKU × channel) · 256-dim hierarchical embeddings · static covariates (calendar, promo, region) injected as conditioning tokens

    Pre-training objectives

    • Masked time-series modeling
    • Multi-horizon forecasting
    • Cross-SKU contrastive (substitutes / complements)
    • Cross-region contrastive (similar store clusters)

    Corpus · Years of transaction tensors across supermarket chains, specialty retail, and distribution networks · weekly + daily granularity · billions of SKU-store-week records · multi-retailer joint pre-training

    Tokenized inputs
    Transaction tensors (SKU × store × week) · Promo + price history · Calendar + holiday + event tokens · Macro + sentiment covariates · Inventory positions
    Outputs
    SKU × region × channel embeddings · Store-cluster pooled embedding · Pre-trained multi-horizon forecast

Downstream heads · fine-tuned on the frozen foundation embedding per institution and use case

  • 14-month sales forecast head

    Long-horizon demand forecast tuned to retailer assortment and promo calendar.

    Multi-horizon quantile head over TDT embeddings

    • Forecast
    • 14-month
  • Stock-out risk head

    Flags stock-out risk 1/2/4 weeks out from velocity, lead-time variance, and inventory positions.

    Survival head conditioned on inventory state

    • Stock-out
    • Lead-time
  • Store / territory clustering head

    Clusters stores or trade areas by behavior, mix, and growth pattern; surfaces differentiating drivers.

    Clustering over store-pooled embeddings + driver attribution

    • Clustering
    • Store
  • Product mix head

    Optimizes product mix across regions and store clusters with margin + velocity weighting.

    Ranking head · margin-weighted

    • Mix
    • Margin
  • Replenishment head

    Order quantity, timing, and source per node — calibrated for service level, working capital, obsolescence.

    Multi-echelon optimization over forecast distribution

    • Multi-echelon
    • Service level
  • Distributor channel head

    Distributor scoring + ideal-offer prediction; turns channel coverage into a revenue lever.

    Hierarchical head over distributor-pooled embeddings

    • Distributor
    • Channel
  • Trade promotion head

    Allocates promotional budget across SKUs and accounts; monitors lift vs. baseline in real time.

    Uplift head with synthetic-control baseline

    • Promo
    • Allocation
  • Assortment + substitution head

    Cluster-level assortment recommendation with substitution and cannibalization modeling.

    Cross-SKU attention with cannibalization terms

    • Assortment
    • Substitution
  • New-product launch head

    Demand and lift modeling for new-product launches with rapid recalibration as transactions arrive.

    Few-shot head · similar-SKU retrieval from TDT embedding

    • Launch
    • NPI
  • Markdown + price head

    Markdown depth and timing recommendation; competitor-price elasticity bounded by policy.

    Counterfactual elasticity head · policy-gated

    • Markdown
    • Price

02 · AUTONOMY · Retail

Twenty agent patterns deployed inside retail and distribution.

Retail moves fast and decisions land in operations every hour — replenishment, pricing, store ops, distributor coverage. These agents close the loop from forecast to action.

20 agent patterns · ordered by deployment maturity

  1. A01

    Demand Forecasting Agent

    Predicts SKU-region-channel demand at weekly to 14-month horizons; recommends procurement quantities and timing to ops.

    Trigger · Daily refresh + event

    90% min precision · top Brazilian supermarket chain

  2. A02

    Stock-Out Sentinel

    Detects emerging stock-out risk from transaction velocity and lead-time variance — opens replenishment tickets before the shortage.

    Trigger · Risk threshold crossed

    Pre-emptive replenishment

  3. A03

    Replenishment Orchestrator

    Recommends order quantity, timing, and source per node — calibrated for service level, working capital, and obsolescence.

    Trigger · Order cadence + signal

    Multi-echelon optimization

  4. A04

    Distributor Channel Agent

    Predicts the ideal offer per distributor and routes campaign execution; surfaces under-performing accounts to the sales lead.

    Trigger · Channel cycle + score

    +21% revenue · top 10 chemical company

  5. A05

    Market Intelligence Agent (multi-agent)

    Analytics + LLM + Site + Observer working together — continuous competitor pricing, news, and demand monitoring with proactive alerts.

    Trigger · Continuous

    300% forecast accuracy lift · top global beverages

  6. A06

    Trade Promotion Agent

    Drafts retailer-specific campaigns, allocates promotional budget across SKUs and accounts, monitors lift in real time.

    Trigger · Promo planning window

  7. A07

    Supplier Risk Agent

    Monitors supplier financial health, news, and delivery patterns — alerts procurement when risk crosses policy threshold.

    Trigger · Continuous + risk event

  8. A08

    Inventory Rebalancing Agent

    Multi-echelon rebalancing across warehouses and stores — accounting for in-transit, seasonality, and store cluster.

    Trigger · Weekly + threshold event

  9. A09

    Assortment Agent

    Recommends cluster-level assortment with substitution and cannibalization modeling; surfaces underperforming SKUs to category management.

    Trigger · Assortment review cycle

  10. A10

    Markdown Agent

    Recommends markdown depth and timing per SKU and store; monitors sell-through and adjusts mid-cycle.

    Trigger · Aging inventory + season end

  11. A11

    New-Product Launch Agent

    Sizes demand for new-product launches and recalibrates rapidly as early transactions arrive; surfaces over/under-stock risks.

    Trigger · Launch event

  12. A12

    Store Performance Coach

    Surfaces winning patterns across store clusters to district managers; drafts coaching content for under-performers.

    Trigger · Weekly performance window

  13. A13

    Competitive Price Agent

    Monitors competitor prices continuously; recommends or executes price moves bounded by elasticity and policy.

    Trigger · Price-change signal

  14. A14

    Recommendation Engine Agent

    Personalized product recommendations across digital surfaces — tuned per customer cluster and channel context.

    Trigger · Customer session

  15. A15

    Cart Recovery Agent

    Detects abandoned carts and runs recovery cadences (email, SMS, push) calibrated to the customer's response history.

    Trigger · Cart abandonment + decay

  16. A16

    CRM Personalization Agent

    Inside the CRM — surfaces next-best-offer, next-best-content, and lifecycle stage cues to the marketing team.

    Trigger · Campaign / lifecycle

  17. A17

    Returns Triage Agent

    Reads return reasons, classifies severity, and routes resolution — refund, exchange, escalate to product quality.

    Trigger · Return event

  18. A18

    Vendor Hub Agent

    Negotiates routine PO confirmations, ETA queries, and exception flags with vendors over email/portal.

    Trigger · PO event / vendor inbound

  19. A19

    Store Ops Resolution Agent

    Tier-1 store-ops resolution — pricing exceptions, inventory discrepancies, system tickets — across the network.

    Trigger · Store inquiry / ticket

  20. A20

    Multi-Agent Commercial Orchestrator

    Coordinates forecast + replenishment + promo + price + market-intelligence agents on a quarterly commercial plan — one audit trail.

    Trigger · Quarterly commercial cycle

    Cross-function coordination

  • 300%

    Forecast accuracy uplift · top global beverages

  • 90%

    Min precision · top Brazilian supermarket chain

  • +21%

    Distributor revenue lift · top 10 chemical company

  • 16% / 21%

    Sales mix + total uplift · top Brazilian paint manufacturer

03 · FDE · Retail

Forward-deployed engineering for retail and distribution.

Senior engineers embedded with the retailer's merchandising, supply chain, store ops, and digital teams — integrating with ERP, WMS, retail systems, POS, and digital surfaces against the operational SLAs the business runs on.

ERP + WMS + POS integration

Pre-built connectors and direct database access into ERP (SAP / Oracle / proprietary), WMS, retail systems, and POS — feeding the forecast and reading positions in near real time.

Distributor + channel surface

Insight lands in the distributor portal, the sales rep CRM, and the commercial planning surface — not in a separate analytics tool.

Real-time price + market intelligence

Continuous monitoring of competitor pricing, news, and consumer sentiment — feeding pricing decisions and surfacing aggressive competitor moves.

Store + region operational readiness

Decisions land where store and regional teams already work — store-ops apps, district-manager dashboards, replenishment screens.

New-product launch acceleration

Rapid-recalibration patterns for new-product launches — early transaction signal feeds the model and updates the forecast within hours.

MLOps under retail seasonality

Drift detection, scheduled retraining, and rollback procedures tuned to retail seasonality — peak readiness is a planned event, not an improvisation.

Anonymized engagements · same engineering team end-to-end

  • Top global beverages · S&P 500

    Multi-channel beverages company

    Multi-channel demand forecasting with social-sentiment integration; market-intelligence multi-agent system across competitor pricing and consumer signal.

    300% forecast accuracy uplift vs. industry baseline · 50+ surfaced charts and reports · billions in projected revenue lift.

  • Top Brazilian supermarket chain · 29th ABRAS

    Multi-format supermarket chain

    14-month forecasting with dynamic frequency adjustment across the assortment; replenishment and stock-out sentinel deployments.

    90% minimum prediction precision; pre-emptive replenishment replacing reactive firefighting.

  • Top 10 global chemical company

    Industrial distribution network

    Distributor channel optimization, ideal-offer prediction, and competitive-price agents across the distribution network.

    +21% distributor revenue · 16% from higher volume · 5% from improved product mix.

Team shape — typical FDE composition for this vertical

  • FDE LeadSenior · embedded
  • Senior ML Engineers2–3 · forecasting
  • Data Engineers2 · ERP + WMS + POS
  • MLOps Engineer1 · seasonality + drift
  • Solutions Architect1 · channel + store
  • Commercial / Supply Chain Liaison0.5

Bring SharpAI, AUTONOMY and FDE to your operation.

Embedded senior engineers, predictive models in production, and agents that execute on every score.

Talk to our team
Retail · Industry deployments — Fligoo AI Services