Fligoo AI Services

Industry · FMCG

FMCG, decisioned across on- and off-premise.

A multi-channel demand transformer pre-trained on FMCG and beverages tensors across on- and off-premise channels, cross-attended with a domain sentiment encoder over social and trade signal. Downstream heads fine-tune to category, calendar, and route-to-market — and agents act on price, promotion, distribution, and supply.

  • 01 · SharpAI

    Predictive models

    11 models · foundational + downstream

  • 02 · AUTONOMY

    Agents

    20 agent patterns in this vertical

  • 03 · FDE

    Engineering services

    3 anonymized engagements

01 · SharpAI · FMCG

A multi-channel demand transformer fused with a domain sentiment encoder.

A time-series transformer pre-trained over FMCG transaction tensors (SKU × channel × account × week), cross-attended with a domain-tuned sentiment encoder over social, reviews, and trade signal. Downstream heads attach to the joint embeddings and fine-tune to category, route-to-market, and competitive context.

Foundation · what the backbone tokenizes

Every signal MCDT + STSE read across the operation.

Years of FMCG transaction tensors plus continuous sentiment and trade signal. Each dot is a raw signal the demand backbone or the paired sentiment encoder tokenizes — hover or tap to see what it is.

35 signals

Downstream · what the head consumes

What the trade-promotion head consumes.

The trade-promo head reads the frozen MCDT and STSE embeddings plus a focused set of decision-time features. Hover any node — these inputs drive promo allocation and the lift measurement.

14 signals

Foundation models · self-supervised pre-training, frozen backbone reused downstream

  • Multi-Channel Demand Transformer (MCDT)

    Backbone for FMCG forecasting. Treats on- and off-premise transactions as a multi-axis temporal tensor; cross-axis attention runs across time, SKU, channel, and account simultaneously. Static covariates (calendar, weather, promo, route) injected as conditioning tokens.

    Temporal Fusion Transformer family · cross-axis attention (time × SKU × channel × account) · 256-dim hierarchical embedding · weather + macro + calendar conditioning

    Pre-training objectives

    • Masked time-series modeling
    • Multi-horizon forecasting
    • Cross-channel contrastive (on-premise ↔ off-premise pairs)
    • Promo-window reconstruction

    Corpus · Years of FMCG and beverages transaction tensors · billions of SKU-channel-account-week records · multi-company joint pre-training across beverages, packaged goods, and industrial distribution

    Tokenized inputs
    Transaction tensors (SKU × channel × account × week) · Promo + price history · Calendar + weather + event tokens · Inventory + distributor positions
    Outputs
    SKU × channel × account embeddings · Distributor + account-pooled embeddings · Pre-trained multi-horizon forecast
  • Sentiment + Trade Signal Encoder (STSE)

    Domain-tuned text encoder over social listening, reviews, and call/trade transcripts; cross-attended to the MCDT embedding so demand and pricing heads read structured volume and unstructured sentiment jointly.

    Domain-adapted text encoder · joint cross-attention with MCDT embedding · multilingual (ES / PT / EN)

    Pre-training objectives

    • Domain-adapted masked language modeling on FMCG/beverages corpora
    • Sentiment-supervised fine-tuning
    • Cross-modal contrastive (review ↔ sell-out signal)

    Corpus · Millions of social posts, reviews, and trade-channel transcripts · multilingual · category-tagged for fine-tuning

    Tokenized inputs
    Social listening signal · Review + rating text · Trade-channel transcripts
    Outputs
    Sentiment-aware contextual embedding · Brand-health signal · Trend-shift surface

Downstream heads · fine-tuned on the frozen foundation embedding per institution and use case

  • On-premise demand head

    Demand forecast tuned to on-premise channels (bars, restaurants, hospitality).

    Channel-conditioned multi-horizon head

    • On-premise
    • Channel
  • Off-premise demand head

    Demand forecast tuned to off-premise modern and traditional trade.

    Channel-conditioned multi-horizon head

    • Off-premise
    • MT / TT
  • New-product launch head

    Sizes demand for new-product launches and recalibrates rapidly as early sell-out signal arrives.

    Few-shot head · similar-SKU retrieval from MCDT

    • Launch
    • NPI
  • Trade promotion head

    Allocates trade promo budget across SKUs, accounts, and weeks; measures lift vs. baseline in real time.

    Uplift head with synthetic-control baseline

    • Promo
    • Trade
  • Pricing + elasticity head

    Category-, brand-, and SKU-level elasticity across channels, including cross-elasticity with competitor SKUs.

    Counterfactual elasticity head · cross-SKU attention

    • Price
    • Elasticity
  • Sentiment / brand-health head

    Real-time brand-health signal from social and reviews; feeds demand and surfaces trend shifts.

    Classification + regression head over STSE

    • Sentiment
    • Brand
  • Distributor offer head

    Recommends the ideal offer per distributor with margin and volume weighting.

    Ranking head over distributor-pooled embedding

    • Distributor
    • Offer
  • Route-to-market head

    Surfaces under-covered territories and routes with growth potential.

    Coverage gap detection over RTM-pooled embedding

    • RTM
    • Coverage
  • Supply + raw-material head

    Recommends raw-material procurement quantities and timing with confidence-aware buffer.

    Quantile-forecast head with risk-adjusted buffer

    • Supply
    • Raw material

02 · AUTONOMY · FMCG

Twenty agent patterns deployed inside FMCG and beverages.

FMCG decisions land daily across commercial planning, trade promotion, distribution, and supply. These agents act on each cycle — and on the cross-cycle dependencies the cycles miss.

20 agent patterns · ordered by deployment maturity

  1. A01

    Multi-Channel Demand Agent

    Predicts demand at SKU-region-channel-account granularity with weekly to 14-month horizons; recommends supply and replenishment to ops.

    Trigger · Daily refresh + event

    300% forecast accuracy uplift · top global beverages

  2. A02

    Market Intelligence Agent (multi-agent)

    Analytics + LLM + Site + Observer working together — continuous competitor pricing, news, and demand monitoring with proactive alerts.

    Trigger · Continuous

    Real-time competitor + demand surface

  3. A03

    Trade Promotion Agent

    Drafts account-specific trade promotions, allocates budget across SKUs and weeks, and monitors lift versus baseline in real time.

    Trigger · Promo planning window

  4. A04

    Distributor Channel Agent

    Predicts the ideal offer per distributor and routes campaign execution; surfaces under-performing accounts to the sales lead.

    Trigger · Channel cycle + score

    +21% distributor revenue (chemical distribution pattern)

  5. A05

    Sentiment Monitoring Agent

    Listens across social, reviews, and call transcripts; surfaces brand-health and category-trend signal to commercial and brand teams in real time.

    Trigger · Continuous

    Pre-incident brand monitoring

  6. A06

    Competitive Price Agent

    Monitors competitor prices continuously across categories; recommends or executes price moves bounded by elasticity and policy.

    Trigger · Competitor price-change signal

  7. A07

    New-Product Launch Agent

    Sizes demand for new-product launches and recalibrates rapidly as early sell-out signal arrives; surfaces over/under-stock risks.

    Trigger · Launch event

  8. A08

    Supply Planning Agent

    Recommends raw-material procurement quantities and timing to cover forecasted demand with confidence-aware buffer.

    Trigger · Procurement cycle

  9. A09

    Inventory Rebalancing Agent

    Multi-echelon rebalancing across plants, warehouses, and distributor sites — accounting for in-transit, seasonality, and route.

    Trigger · Weekly + threshold event

  10. A10

    Route-to-Market Agent

    Surfaces under-covered territories and routes with growth potential; routes the recommendation to the sales lead.

    Trigger · Quarterly coverage review + signal

  11. A11

    On-premise Demand Agent

    Demand prediction tuned to on-premise channels with event and seasonality enrichment; routes the recommendation to commercial.

    Trigger · Event / calendar + signal

  12. A12

    Off-premise Demand Agent

    Demand prediction tuned to off-premise modern and traditional trade; routes the recommendation to commercial and supply.

    Trigger · Daily refresh + event

  13. A13

    Trade Spend Optimization Agent

    Reads trade-spend allocations and surfaces re-allocation opportunities by account and SKU based on measured lift.

    Trigger · Quarterly trade-spend review

  14. A14

    Brand Health Agent

    Reads sentiment + transaction signal and surfaces brand-health metrics by region and segment; flags brand-equity risk.

    Trigger · Continuous

  15. A15

    Activation Calendar Agent

    Coordinates activation events, sampling, and promo timing across regions; surfaces conflicts and gaps to commercial.

    Trigger · Quarterly calendar planning

  16. A16

    Customer Service Resolution Agent

    Tier-1 conversational resolution for retailer and distributor service requests across email and chat; escalates to humans on judgment.

    Trigger · Service inquiry

  17. A17

    Salesforce Co-pilot

    Inside the field sales rep's mobile / desktop — surfaces next-best-action per visit, account context, and recommended offer.

    Trigger · Visit / route start

  18. A18

    Compliance Pre-check Agent

    Pre-checks customer-facing promotions and pricing against trade-practice rules, regional regulation, and the company's commitment framework.

    Trigger · Pre-action gate

    Pre-action compliance

  19. A19

    Outbound Cadence Agent

    Schedules personalized outbound contact across distributor and retailer channels — frequency-capped per account and per offer.

    Trigger · Score + campaign

  20. A20

    Multi-Agent Commercial Orchestrator

    Coordinates demand + promo + price + market-intelligence + supply agents on a quarterly commercial plan — one audit trail.

    Trigger · Quarterly commercial cycle

    Cross-function coordination

  • 300%

    Forecast accuracy uplift · top global beverages

  • Multi-channel

    On- and off-premise coverage

  • Real-time

    Sentiment + competitor monitoring

  • 50+

    Surfaced reports at top global beverages

03 · FDE · FMCG

Forward-deployed engineering for FMCG and beverages.

Senior engineers embedded with the company's commercial, supply, trade marketing, and route-to-market teams — integrating with ERP, distribution platforms, and sales-force systems against the company's commitment framework and regional trade practices.

ERP + distribution + sales-force integration

Read-only access into ERP (SAP / Oracle / proprietary), distribution platforms, and field-sales systems — feeding demand and pricing decisions in near real time.

Social-listening + sentiment pipeline

Continuous social, review, and call-transcript ingestion; sentiment-enrichment feeds the demand foundation and surfaces brand-health signal to commercial and brand teams.

Trade promo + spend integration

Trade-spend allocations integrated with the demand forecast and lift measurement — promo decisions are measured, not estimated.

Distributor + sales-force surface

Insight lands in the distributor portal, the field sales rep's mobile, and the trade marketing tool — not in a separate analytics dashboard.

Competitive price + market intelligence

Continuous monitoring of competitor pricing, news, and consumer signal — feeding pricing decisions and surfacing aggressive competitor moves.

MLOps for fast-cycle FMCG

Drift detection, scheduled retraining, and rollback procedures tuned to FMCG seasonality and the rapid recalibration new-product launches demand.

Anonymized engagements · same engineering team end-to-end

  • Top global beverages · S&P 500

    Multi-channel beverages company

    Multi-channel demand forecasting with social-sentiment integration, market-intelligence multi-agent system, and trade-promotion measurement across on- and off-premise.

    300% forecast accuracy uplift vs. industry baseline · 50+ surfaced reports · billions in projected revenue lift.

  • Top 10 global chemical company · distribution

    Industrial FMCG distribution network

    Distributor channel optimization, ideal-offer prediction, and competitive-price agents — pattern transferable into beverages and packaged-goods distribution.

    +21% distributor revenue (16% volume / 5% margin).

  • Top Brazilian paint manufacturer

    Multi-channel manufacturer

    56 months of data and ~749K records analyzed for sales mix and uplift modeling across the distribution network.

    16% sales mix uplift · 21% total uplift.

Team shape — typical FDE composition for this vertical

  • FDE LeadSenior · embedded
  • Senior ML Engineers2–3 · forecasting + pricing
  • Sentiment / NLP Specialist1
  • Data Engineers2 · ERP + distribution
  • Solutions Architect1 · distributor + sales-force surface
  • Commercial / Trade Liaison0.5

Bring SharpAI, AUTONOMY and FDE to your operation.

Embedded senior engineers, predictive models in production, and agents that execute on every score.

Talk to our team
FMCG · Industry deployments — Fligoo AI Services